Program Agreement Supplemental Terms Showing terms for the Microsoft Customer Agreement program. Not all terms apply to all products and programs. Get help selecting a program. Availability Use the chart below to see which Program Agreement Supplemental Terms products are available with which programs. The terms and conditions below apply to Customerâs volume licensing agreement, as noted.Supplemental Terms for Microsoft Customer Agreement Online Services Renewal for Microsoft Customer AgreementOnline Services with auto-renewal will automatically renew the day after their subscription term expires, unless Customer chooses not to renew by opting out of auto-renewal at least of 30 days before the subscription expires by updating the auto-renewal setting in Microsoft Admin Center or by contacting their reseller. Online services subscriptions for government and academic customers will not be automatically renewed unless Customer chooses the auto-renewal option.Cancellation Policy for Microsoft Customer AgreementSubscriptions must be cancelled within seven days (168 hours) from the date and time an order is placed (or from the subscription start date, if later) except where otherwise required by law. For details, see https://docs.microsoft.com/en-us/microsoft-365/commerce/subscriptions/cancel-your-subscription?view=o365-worldwide. Subscriptions cancelled within the applicable cancellation period will receive a prorated credit or refund for unused time, calculated on a daily basis. No refunds will be provided for subscriptions cancelled after the applicable deadline.Coterminosity for Microsoft Customer AgreementCoterminosity allows a Customer to align the end date (or anniversary date for a multi-year subscription) of a new subscription to an existing subscription. Coterminous subscriptions must all belong to the same Customer. Coterminated end dates can be applied to monthly, annual, and three-year term subscriptions, however, new annual and three-year term subscriptions may not be coterminated with an existing monthly subscription. Charges for the first term of each coterminated subscription will be prorated based on the number of months in the initial term.Coterminosity may not be applied to third-party, Azure, or trial subscriptions. The coterminosity option does not apply when adding a seat to a current subscription, upgrading a seat to a new or existing subscription, mid-term adjustment of subscription durations, or adjustment of subscription end dates after coterminosty is turned on.Definition of Management for Qualified DevicesIf Customerâs volume licensing agreement refers to the Product Terms, the Product List, or the PUR for defining managed Qualified Devices, the following terms apply. Customer âmanagesâ any device on which it directly or indirectly controls one or more operating system environments. For example, Customer manages any device:it allows to join its domain, orit authenticates as a requirement to use applications while on its premises, orit installs agents on (e.g., anti-virus, antimalware or other agents mandated by the Customerâs policy), orto which it directly or indirectly applies and enforces group policies, oron which it solicits or receives data about, and, configures, or gives instructions to hardware or software that is directly or indirectly associated with an operating system environment, orit allows to access a virtual desktop infrastructure (VDI) outside of Windows SA, Microsoft Intune (Device) or Windows Virtual Desktop Access Roaming Rights.A device that accesses a VDI under Roaming Rights only or utilizes Windows To Go on a Qualifying Third Party Device off the Customerâs premises only, and is not managed for other purposes as described here, is not considered âmanagedâ for purposes of this definition. Related Resources No documents for this product. For more licensing resources click here.
Program Agreement Supplemental Terms Showing terms for the Microsoft Customer Agreement program. Not all terms apply to all products and programs. Get help selecting a program. Availability Use the chart below to see which Program Agreement Supplemental Terms products are available with which programs. The terms and conditions below apply to Customerâs volume licensing agreement, as noted.Supplemental Terms for Microsoft Customer Agreement Online Services Renewal for Microsoft Customer AgreementOnline Services with auto-renewal will automatically renew the day after their subscription term expires, unless Customer chooses not to renew by opting out of auto-renewal at least of 30 days before the subscription expires by updating the auto-renewal setting in Microsoft Admin Center or by contacting their reseller. Online services subscriptions for government and academic customers will not be automatically renewed unless Customer chooses the auto-renewal option.Coterminosity for Microsoft Customer AgreementCoterminosity allows a Customer to align the end date (or anniversary date for a multi-year subscription) of a new subscription to an existing subscription. Coterminous subscriptions must all belong to the same Customer. Coterminated end dates can be applied to monthly, annual, and three-year term subscriptions, however, new annual and three-year term subscriptions may not be coterminated with an existing monthly subscription. Charges for the first term of each coterminated subscription will be prorated based on the number of months in the initial term.Coterminosity may not be applied to third-party, Azure, or trial subscriptions. The coterminosity option does not apply when adding a seat to a current subscription, upgrading a seat to a new or existing subscription, mid-term adjustment of subscription durations, or adjustment of subscription end dates after coterminosty is turned on.Definition of Management for Qualified DevicesIf Customerâs volume licensing agreement refers to the Product Terms, the Product List, or the PUR for defining managed Qualified Devices, the following terms apply. Customer âmanagesâ any device on which it directly or indirectly controls one or more operating system environments. For example, Customer manages any device:it allows to join its domain, orit authenticates as a requirement to use applications while on its premises, orit installs agents on (e.g., anti-virus, antimalware or other agents mandated by the Customerâs policy), orto which it directly or indirectly applies and enforces group policies, oron which it solicits or receives data about, and, configures, or gives instructions to hardware or software that is directly or indirectly associated with an operating system environment, orit allows to access a virtual desktop infrastructure (VDI) outside of Windows SA, Microsoft Intune (Device) or Windows Virtual Desktop Access Roaming Rights.A device that accesses a VDI under Roaming Rights only or utilizes Windows To Go on a Qualifying Third Party Device off the Customerâs premises only, and is not managed for other purposes as described here, is not considered âmanagedâ for purposes of this definition. Related Resources No documents for this product. For more licensing resources click here.
